Customer Service Coordinator

Location Nottingham

Salary £17000 - £19500 per annum

Sector Human Resources & Office Support

Job Type Permanent

Hours Full Time

Date Listed 03/05/2021

Reference LH18567-1

Customer Service Coordinator  – Nottingham – £17,000 - £19,500

Chase & Holland are excited to be working with a growing Nottingham business who are looking to recruit a Customer Service Coordinator to be an integral part their team on a full time permanent basis. This role requires someone with first class customer service skills, dealing with daily customer enquiries and resolving queries. We are looking for a passionate loyal individual with proven experience in a similar role.

Customer Service Coordinator Responsibilities:
  • Delivering customer service excellence and exceeding expectations
  • Ensuring all tasks are completed by taking ownership of own workload
  • Achieving all set KPI’s
  • Prioritise tasks to ensure effective workload management
  • Placing customers order ensuring the customer is kept up to date with the progression of their order
  • Working closely with the Sales Manager ensuring efficient communication to ensure customers need are exceeded

Required Skills & Experience:
  • A keen eye for detail
  • Excellent literacy and numeracy skills
  • Computer literate
  • Excellent organisation and planning
  • Strong customer service ethics
  • Ability to motivate team and keep focused
  • Passionate and loyal
  • Be organised and methodical
  • Self-motivated and driven
  • Responsive and re-active
  • Able to work on own initiative and as part of a team
  • To be able to communicate at all levels
In Return You Will Receive:
  • A salary of up to £19,500
  • 24 days holiday
  • Small, friendly and sociable teams with great staff events
  • New opportunities, helping you to progress your career
If you are interested in finding out about this exciting Customer Service Coordinator  opportunity, please click ‘apply now’ ASAP!

Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
Apply now